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Privacy Policy

Last updated: April 15, 2026

1. Introduction

Welcome to Arena Chasers ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our NHL arena tracking application.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, password (encrypted)
  • Profile Information: Favorite team, bio, profile photo
  • Check-in Data: Arena visits, dates, photos, notes
  • Social Data: Friend connections, likes, comments

2.2 Automatically Collected Information

  • Location Data: GPS coordinates when checking in at arenas (only with your permission)
  • Device Information: Browser type, device type, IP address
  • Usage Data: Pages visited, features used, time spent
  • Cookies: Session cookies for authentication

2.3 Push Notification Data

If you enable push notifications on iOS or other platforms:

  • Device Token: A unique identifier provided by Apple (iOS) or Google (Android) to send notifications to your device. This token does not contain personal information and only allows us to send notifications to your specific device.
  • Notification Preferences: Your choices about which types of notifications you want to receive (e.g., goal alerts, friend check-ins, achievements)
  • Platform Information: Which platform you're using (iOS, Android, or web)

How We Use Push Notifications: We send push notifications only for events you've opted into, such as real-time goal alerts when your favorite team scores (15-30 second delay), friend activity notifications when your friends check in at arenas, achievement unlock celebrations, friend requests and social interactions, and game start reminders for teams you follow.

Your Control: You can disable notifications at any time in the app's notification settings page (granular control per notification type) or in iOS Settings → Arena Chasers → Notifications (system-level control).

Third-Party Services: Push notifications are delivered through Apple Push Notification service (APNs) for iOS devices. Apple may process your device token to deliver notifications but does not have access to the notification content. See Apple's Privacy Policy for more information.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Verify arena check-ins using GPS location
  • Display your check-in history and stats
  • Show you on leaderboards and activity feeds
  • Send notifications about friends' activity (if enabled)
  • Analyze usage patterns to improve the app
  • Prevent fraud and abuse
  • Comply with legal obligations

4. Information Sharing

We do NOT sell your personal data. We may share information in these situations:

  • Public Information: Your username, profile photo, and public check-ins are visible to other users based on your privacy settings
  • Friends: Your friends can see your check-ins and activity based on your privacy settings
  • Service Providers: Third-party services that help us operate (hosting, analytics, email)
  • Legal Requirements: If required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted passwords using industry-standard hashing (bcrypt)
  • HTTPS encryption for data transmission
  • Secure authentication sessions
  • Regular security updates and monitoring
  • Access controls and logging

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your check-in history and data
  • Opt-out: Disable notifications or change privacy settings
  • Withdraw Consent: Revoke location permission at any time

To exercise these rights, go to your Account Settings or contact us at privacy@arenachasers.com.

7. Location Data

We collect GPS location data ONLY when you check in at an arena. This is used to verify you are within 500 meters of the arena. Location data is stored with your check-in for historical records and to prevent fake check-ins.

You can revoke location permission at any time through your device settings. Without location permission, you will not be able to create new check-ins, but you can still view your history and use other features.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete it.

9. International Users

If you are accessing Arena Chasers from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our service, you consent to this transfer.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending an email. Your continued use of Arena Chasers after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us at:

Email: privacy@arenachasers.com

Website: arenachasers.com/contact

GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about data processing
  • Right to data portability (download your data in machine-readable format)
  • Right to object to data processing
  • Right to lodge a complaint with a supervisory authority

Our lawful basis for processing your data is:

  • Consent: Location data for check-ins
  • Contract: Providing the service you signed up for
  • Legitimate Interest: Improving our service and preventing fraud